Please read these Terms & Conditions carefully before using our platform. All information regarding accounts, payments, bonuses, and responsible gaming is set out clearly here.
The most important things to know in William Hill's Terms & Conditions.
You must be at least 18 years old to open an account at william hill. Each person is permitted only one account. Registering with accurate information is mandatory.
Fast transactions are available via bKash, Nagad, and Rocket. Identity verification is required for withdrawals. Minimum withdrawal limits and processing times apply.
Wagering requirements apply to every bonus at william hill. Winnings from a bonus must be wagered a set number of times before they can be withdrawn. The bonus may be forfeited if the requirements are not met.
KYC requires submitting proof of identity and address. william hill uses this to keep your account secure and prevent fraud.
Using multiple accounts, abusing bonuses, or attempting fraud is strictly prohibited. If such activity is detected, the account will be closed and the balance forfeited.
William hill encourages all players to game responsibly. Tools such as self-exclusion, deposit limits, and session time limits are always available.
By creating an account or using the william hill platform, you fully agree to these Terms & Conditions. Please do not use the platform without reading them first. Contact our support team if you have any questions.
These Terms & Conditions apply to the william hill platform and all its services. References to "we", "us", or "william hill" mean the entity operating this platform; "you" or "player" means the registered user.
William hill reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
You must be 18 or older to register at william hill. This platform is strictly prohibited for minors. We may request proof of identity at any time to verify your age.
Only one account may be opened per mobile number or email address. If multiple members of the same household play from the same device or network, you must notify william hill support in advance. Accounts registered with false information may be closed at any time.
William hill complies with international anti-money laundering regulations. Identity verification is therefore mandatory before withdrawals and for transactions above certain thresholds.
| Required Documents | Description | Validity |
|---|---|---|
| National ID Card | Front and back photo of your NID card | Not expired |
| Passport | Scanned copy of information page | Not expired |
| Proof of Address | Utility bill or bank statement | No older than 3 months |
| Proof of payment | Mobile banking account screenshot | Names must match |
Withdrawals may be temporarily held if KYC verification is incomplete. william hill typically completes document verification within 48 hours.
BKash, Nagad, and Rocket can be used to deposit at william hill. The name on your william hill account must match the name on the payment account. Funds sent from a mismatched account will be returned and processing delays may occur.
When making a deposit, please ensure you are sending funds to the correct william hill account number. Contact support immediately if you encounter any issues.
Your account must have completed KYC verification before you can withdraw funds from william hill. Withdrawal requests are generally processed within 24 hours, though this may take longer while verification is in progress.
Deposited funds cannot be withdrawn without being wagered at least once. This is part of william hill's anti-money laundering policy.
William hill offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are detailed on the relevant promotion page. General bonus terms are outlined below:
William hill maintains a transparent bonus policy at all times. If you have trouble understanding any bonus terms, our support team is happy to help.
All games at william hill use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game outcome is entirely random and cannot be predicted by anyone.
The following activities are strictly prohibited on the william hill platform. If any such activity is detected, the account will be suspended immediately and the balance may be forfeited.
Any of the above activities are automatically detected by the william hill system. william hill also reserves the right to pursue legal action in such cases.
William hill reserves the right to temporarily suspend or permanently close accounts in the following circumstances. Players are generally warned before an account is closed; however, in cases of serious violations, action may be taken without prior notice.
You will be given the opportunity to withdraw your balance before the account is closed; however, balances may be forfeited in cases involving prohibited activity.
William hill firmly believes gaming should be purely a form of entertainment. Gaming addiction is a serious issue, and we encourage all players to game responsibly.
If you experience any gaming issues, please contact our Responsible Gaming Visit the page.
William hill takes the protection of your personal data seriously. To learn in detail how your information is collected, stored, and used, please see our Privacy Policy Read the page.
If you have a complaint against william hill, contact our support team first. Most issues are resolved within 24 hours. If the matter is not resolved through support, follow our dispute resolution process.
William hill takes all valid complaints seriously and is committed to reaching a fair resolution.
Register today for a safe and enjoyable gaming experience under William Hill's Terms & Conditions.